Peter K Fraser


Business Process Principles

Business processes and their management are fundamental to the performance of every modern organisation, and they are referred to within a number of management system standards.

But many of the concepts are often poorly understood, badly explained and ineffectively applied.

Peter Fraser established Process Principles Limited to promote a more practical view of business process management and how it can be applied to everyday operations.

After a career in software systems development, he spent six years as a Managing Consultant with KPMG before founding his own company.

He has wide experience in public and private sector organisations in a range of industry sectors in the UK and overseas.

He designed and delivered Quality Management modules for an MSc in Project Management and is a published author on business process management and management systems design.

He was a leading contributor to the Chartered Quality Institute’s latest revision to its Body of Quality Knowledge.

He was a member of the CQI’s Standard Development Group (SDG) and a leading member of the team which produced the CQI’s paper on the future of ISO9000 (later the UK position paper to ISO).

He was voted Quality Practitioner of the Year 2014 (award sponsored by Wood Group PSN), and SQMC Quality Professional of the Year 2014.

See Peter's presentation at RGU's Business School for World Quality Day; and a precis of his talk to the North of Scotland branch of the CQI on The Future of the ISO9000 Series of Standards.

You can contact Peter at
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